TERMS AND SERVICES
The following Terms and Conditions and Customer Services apply to the use of this Web site as well as all transactions conducted through the site.
#Shipping and Deliveries (Updated 6-13-14)
We reserve the right to ship to the continental US only. As we provide free shipping on orders over $95 to our customers, all Free Shipping will be UPS Ground or USPS Priority Flat Rate. Some exceptions may apply. We reserve the right to dropship any items from manufacturers.Please allow more time for these items and Holidays. Please allow 24-48 hours for handling. Most orders will be handled same day. Orders placed on Friday after 5pm will be sent out on the following Monday due to UPS closed on Sat and Sun,unless shipped USPS. We will not be held responsible for delayed shipping due to carrier, weekends or Holidays,nor do we make any promises on delivery times.We strive to be as quick as possible in getting your merchandise to you but sometimes things just don't work that way and we appologize for this.Call to confirm availability of items labeled as drop-ship from manufacturer.
International orders can call or email for price quote but shipping will be charged to customer as will a $2.00 fee for Customs form and extra packaging. 1st Class International is most common shipping method used.
Any other method of shipping selected,such as 3 day select, 2nd day Air, etc will be paid in full by customer.
#Returns and Replacements ( Updated 6-13-14)
We strive to please you with your purchases from us but in the event you have a problem with a purchase we allow a 14 day period from receipt of item, that we will take back an item for Refund. Special circumstances may apply*. Product can be unopened, or opened with all original packaging, in undamaged condition accompanied by copy of receipt with all cables, manuals, SD cards,SIM card ,etc included. Anything missing will be deducted from Refund.
Please call or email us before sending item back to obtain a Return Authorization Number(RA) for replacement .Use number at top of home page.
No item will be accepted without a RA.
In the event the product is DOA upon arrival, please call number below or email support and another will be shipped out with a return shipping label. Repackage defective product and attach Return label and ship back. If product is discontinued, dropped or out of stock a refund will be made, otherwise a replacement will be issued.
With Wireless MMS cameras and the need to activate a SIM card and obtain a text package, we will no longer make returns on cameras where there is found to be no celluar service. It is the customers responibility to make sure that there is adequate service for the camera to operate properly before purchase. The OutdoorSpy can not make that assumption for you. Contact ATT or T-Moble for signal coverage info or to access tower locations..
PLEASE CHECK AREA WHERE WIRELESS CAMERA IS TO BE DEPLOYED TO MAKE SURE YOU HAVE PROPER SIGNAL STRENGTH.
Again this is the customers responsiblity!
Anything relating to warranty work or after the 14 day peroid is to be be handled by the Manufacturer.(See #Warranties)
Please contact us also when sending in a camera for repairs. We will make sure the manufacturer takes care of you in a prompt manner. Special conditions may apply. (573)382-5545 or support(at)theoutdoorspy(dot)com
You may cancel your order within 24 hrs from the date and time order was placed, if item(s) have not shipped, to receive a full refund. Cancellations made after 24 hrs will incur a10% cancellation fee based on order total. Should you desire to cancel an item which has not been shipped, please send an email with your name and order number to sales (at) theoutdoorspy (dot) com or Call phone number on website.. If an order does not ship within the originally specified time frame, no cancellation fee will occur. You will be advised if your merchandise has not been shipped and may therefore still be canceled. We ship items quickly, so please be sure of purchases, Thanks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The OutdoorSpy.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The OutdoorSpy.com or any third party, except as expressly granted herein.
# Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.The OutdoorSpy.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The OutdoorSpy.com believes that customer conduct violates applicable law or is harmful to the interests of The OutdoorSpy.com and its subsidiaries.
# Consumer Agreement
PLEASE READ: Consumers Must Agree With Shipping And Delivery Terms Before They Purchase Any Products On This Website. Thank You, The OutdoorSpy.com
# Void Where Prohibited:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions.The OutdoorSpy.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The OutdoorSpy.com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The OutdoorSpy.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The OutdoorSpy.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The OutdoorSpy.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
# Sales Tax
The OutdoorSpy.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate . Unless otherwise noted, no items include applicable sales taxes. Mo sales tax of 7.975% applies to residents of Mo.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site.The OutdoorSpy.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The OutdoorSpy.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The OutdoorSpy.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- Or Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The OutdoorSpy.com.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The OutdoorSpy.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The OutdoorSpy.com.
The inclusion of material on this server does not imply any endorsement by The OutdoorSpy.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The OutdoorSpy tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
In the event the Manufacturer is unable or unwilling to satisfy your needs please call us at (573)382-5545 and we will try to rectify the problem for you. Our goal is to please you, the customer, with all your purchases from The OutdoorSpy, however we can not fullfil all warranty requirements for the manufacturer. Please contact them first.
#Payment Options (Updated 8-18-2013)
You may purchase merchandise from this Web site by using any one of the payment options shown in Cart. The OutdoorSpy reserves the right to change its payment procedures at any time without prior notice to you.We accept Visa, Mastercard, Discover, PayPal, Square and Money Orders.
E-Checks and Personal checks will be excepted but merchandise will be held until monies are deposited into account*.
WE DO NOT ACCEPT AMERICAN EXPRESS.
* On large orders (bulk) payment must present in account first before order will be processed and sent out to Manufacturer for shipping.Large (bulk) orders may be drop-ship from manufacturer. Allow extra time for order to ship because of processing time(usually 3- 5 business days)
#Damaged Mechandise in Shipping
If you receive a damaged shipment, or suspect your shipment is damaged, please notify the carrier (UPS, USPS, FedEx, etc.) immediately.
Before a carrier will process any claim for damaged merchandise, its representative must inspect the merchandise and the shipping carton.
PLEASE DO NOT DISCARD ANY SHIPPING CARTONS OR PACKING MATERIALS !
If an item is lost by the shipping company,please contact us by email or 573-382-5545 and we will file the claim for you.
The OutdoorSpy Team